The Wire
From the land of CRM software, welcome to our company blog space.
WiredContact, as a product, was originally created 25 years ago. We did a complete re-write of the product 15 years ago. The re-write was necessary because over the first 10 years of it’s existence, our customers communicated something to us that we had overlooked. Almost each and every customer we interact with (individuals to teams…
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A customer relationship management system is one of the most critical aspects of sales marketing following lead generation and engagement. According to a study by Salesforce, the use of a tailored CRM can increase your sales by up to 29%, sales productivity by 34%, and sales forecasting by 43%. However, nothing lasts forever, and problems…
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Customer relationship management (CRM) software is a critical pillar in streamlining sales processes and work efficiency for businesses that use it. According to a research report by BuyerZone, 91% of companies with 11 employees or more utilize custom CRM solutions for their businesses. However, the initial excitement often fades away after the first few months.…
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Customer Relationship Management (CRM) systems are gradually becoming an indispensable tool for enterprises of all sizes. Customer acquisition and retention are critical to the success of any company, as no business exists without its customer base. This software gathers customer interactions into one centralized data silo, improving customer experience and satisfaction. Marketing industry metrics show…
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Customer relationship management (CRM) is a critical part of any company, and it is an important process to optimize and get right. A lacking or insufficient CRM can leave you without critical options and put up unnecessary barriers to accessing essential data. In fact, knowledge workers, like programmers, engineers, scientists, design thinkers, salespeople, and academics,…
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Welcome to the Wire! Along with our revamped web site, we are introducing our long overdue Blog. We will be discussing all types of things CRM – industry trends, real-world CRM solutions, tips and tricks and more! We’ve been in the CRM space now for over 20 years. Our team has been developing and selling…
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Choosing the right Customer Relationship Management (CRM) software for your business may feel overwhelming, and you likely have a lot of questions. Here’s a list of some of the considerations to help as you select the CRM software that’s right for your team. Consider what’s important and weigh your options. Your sales team and Management…
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Delivering value to your customers in today’s busy world is more important than ever. When purchasing business services, how many times have you received a sales pitch that is totally irrelevant to your buying process? What about those calls from your trusted vendor who repeatedly asks you the same information? Being in the CRM…
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