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215.641.8585 | info@wiredcontact.com
WiredContact CRM Support

Support. Always there for you. Wherever you are.  

MAINTENANCE & SUPPORT POLICY    

SOFTWARE UPDATES keeping you in great shape

We continuously provide updates to WiredContact throughout the year to maximize your CRM experience and software performance. The frequent software updates give you access to new features as well as address issues as they arise. The Maintenance Program also covers browser updates and other operating system components that we need to keep current.

Technical Updates

To review all the technical updates, visit the Change Log & Release notes.

Current Version: 6.190101

Click on button below to access the Customer Portal.

Technical Support

Free email technical support is provided for troubleshooting built-in functionality. For hosting customers and those current on their maintenance program, prompt assistance is available at support@wiredcontact.com. Our average response rate is less than an hour (generally sooner) and we will also provider Remote Desktop support, as needed.

support@wiredcontact.com

Self-Hosting Icon

If you self-host Our Software

For those companies that install our software on their own web server, Maintenance and Support is included in your first year. To continue receiving updates, there is a small renewal fee of $25.00 per named user and $50.00 per concurrent user — a fraction of the cost compared to most other software companies who generally require hefty upgrade fees for updates

Self-Hosted Customer Portal

Downloads and Documentation can be accessed in your WiredContact Account.
Please log in to your Customer Portal below.

For questions call us at 215.641.8585

 

Our support queue is manned by all WiredContact employees with extensive experience with the software.